"Sorry, but the file you provided is empty."

Ignas04 · October 18, 2019, 4:22pm

I’m getting this weird issue. Whenever I try to upload a screenshot, I get this message: “Sorry, but the file you provided is empty.”

I can’t upload a screenshot, because you know…

I am using an Android 9 Umidigi F1, on a Chrome Canary browser. I use the PWA or Progressive Web App, however can replicate on other browsers and such. Restart does not help either.

Thanks!

Hamza.N · October 18, 2019, 4:27pm

Is this limited to a certain screenshot or do all screenshots/photos you try to upload give you this error?

Aceorbit · October 18, 2019, 4:40pm

What format is the file you are attempting to upload?

Ignas04 · October 18, 2019, 4:44pm

All of them.

JPG @Aceorbit

Chris_S · October 18, 2019, 4:44pm

When do you get that message. Right after selecting the file or when you post the message?

Ignas04 · October 18, 2019, 4:45pm

Right after selecting it.

Chris_S · October 18, 2019, 4:48pm

Have you tried a different file or does it happen with all files?

So it happens with Chrome and PWA? What happens if you download the Discourse app and try it with that?

Ignas04 · October 18, 2019, 4:53pm

All files. I’ll try as soon as possible.

Ignas04 · October 18, 2019, 5:29pm

Test.

Alright, it works with the Discourse app. Thanks, Chris!

Chris_S · October 18, 2019, 5:57pm