I purchased a month of infinite and the transaction reflected on my bank account but it’s not working. Please help!
Hello!
If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
- Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
- Restart your device
- Open Infinite Flight
- Tap “Fly Online!”
If you’re unable to access your subscription after completing the steps above please try the following:
- Uninstall Infinite Flight from your device
- Restart your device
- Install Infinite Flight from App Store again
- Tap “Fly online!”.
The app should then display the account that holds your subscription based on the information found on your store account.
I have the option of linking my account but I am afraid that if I do it I might lose my progress or something along those lines.
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