Someone please help


#1

I purchased a month of infinite and the transaction reflected on my bank account but it’s not working. Please help!


#2

Hello!

If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

  1. Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
  2. Restart your device
  3. Open Infinite Flight
  4. Tap “Fly Online!”

If you’re unable to access your subscription after completing the steps above please try the following:

  1. Uninstall Infinite Flight from your device
  2. Restart your device
  3. Install Infinite Flight from App Store again
  4. Tap “Fly online!”.

The app should then display the account that holds your subscription based on the information found on your store account.


#3

I have the option of linking my account but I am afraid that if I do it I might lose my progress or something along those lines.


closed #4

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