Server problem?

Support
#1

Hey guys,

Am I the only once who can’t log into the online servers??
It’s not loading…image
Help would be much appreciated

1 Like
#2

This is a common error. Try checking your wifi and closing and reopening Infinite Flight. Normally this is because of your connection, not Infinite Flight.

3 Likes
#3

Hey!
May I ask, What version of IF are you running and have you tried disconnecting and reconnecting from your internet? Let me know if it doesn’t work :)

1 Like
#4

I tried that several times! Still not connecting… I closed the app… turned off my device… and restarted my wifi! I’m running the latest version

#5

Is this server plugged in? Did you wiggle the outlet to make sure it is actually in?
Lol okay it’d probably your internet bud.

1 Like
#6

Experiencing the same thing on all my devices.

Have tried to restart device and WiFi multiple times without any success :(

Hope the’ll fix that quickly…

#7

Maybe because there are about 100 folk participating in the Easy jet recruitment event in Amsterdam, almost every parking spot has been taken by a member of the easy jet VA or someone else. There are literally so many people in this region, maybe that’s causing your problem? Overcrowded servers can and have caused a situation for me like this before.

1 Like
#8

I’m normally having a quite good connection and a great device memory…

@Darth_Sidious I don’t see 100+ PPL in Amsterdam region…?

#9

Happened to me yesterday, but after 3 minutes waiting, I got into the server.

#10

I didn’t mean 100, it’s over exaggerating, I mean there’s a lot of people there.

1 Like
#11

image
IMG_1595.PNG1334×750 656 KB

Now this came up… it’s clearly not my internet!
It’s working just fine

1 Like
#12

Now it logged me off and I’m unable to log in again 😑

1 Like
#13

Hang on I’ll try myself.

#14

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IMG_1596.PNG1334×750 669 KB

Now this

1 Like
#15

Must be your wi-fi, I can log in in 2 seconds:

image
IMG_0512.PNG2048×1510 1.52 MB

All servers are working perfectly for me.

#16

Thanks for the message to support. I will check with the developers and request a server reset if needed to resolve your issue. Apologies for the inconvenience and we hope to get you back online shortly.

1 Like
#18

No issues here! Works like a charm.

2 Likes
#19

It’s not just me experiencing these issues…
I would love to do one more flight today :D
Thanks for the help

1 Like
#20

Works just fine on my end as well.

#21

Thank Tyler :)

Hope it’s going to be fixed soon…