Hello!
I have a Subscription paying every november 7th, but I see that it says it’s expired and I know it should be renewed as it says I can end it and when I login with «revert to default account» I Get logged in, this is a bit annoying every time I go in to Infinite Flight
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Are you sure you didn’t cancel it.
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Is this on iOS or Android?
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Yes, I have never touched it, it works to login, but that’s annoying every time I want to go into the app.
(«Avslutt abonnement» means «Cancel Subscription»)
Hmm…it says at the top of that screenshot
“Expired 7 Nov 2020” - unless my language ability has failed me.
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Even if it has been cancelled you still should be able to use it until it’s over.
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Yes indeed. That would explain it.
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Problem solved then?
Though I think it’s Norwegian…
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But, why would I be availble to login? And I haven’t canceld it, so I am worried it’s an issue that caused it
You can login but just without pro.
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My PRO works, I am worried it will end of this stuff
If your pro works, then what is the point of this topic. The whole point of the topic is about pro. Your subscription has expired and you need to buy a new one I believe.
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I am making this Topic because I was worried about my PRO ending with this, it’s also annoying when I need to login every time I Open the app
Hey, I just checked your account. Your subscription is in a “grace period” due to a billing issue. You’ll need to check your payment details to make sure it’ll renew properly, otherwise it’ll cancel automatically in a few days:
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So it happend because The biling details might changed?
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Billing details changed, card expired, or your bank declined it - there’s a bunch of reasons, unfortunately, we can’t see, but Apple may have more information if you get in touch with them. Sorry!
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Okay, Thank you!
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what does that mean?
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TL;DR: if your payment gets declined you still have the subscription for some time
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