Replay Crash

Support
1

Device: iPad Air M3, iPhone 15 Pro
Operating system: iPadOS 26.4.2, iOS 18.7.8

Hi, I’m having issue that replay crashes when I approach at busy airport and this is my first time.. I tried on both devices, but it didn’t work. I’ve landed at KJFK (expert) just now and I’m trying to see the replay.

Thank you

Edit: the app version is 26.1.1

2

First thing to try is reducing your graphics and restarting your device. Have you done that yet?

3

I did but nothing changed

4

I had this problem a few weeks ago too. It’s probably because there was so much traffic at the airport, that the game crashes. I think you can’t do anything about that.

5

I see, than I’ll upload the replay to iCloud and keep there until I get high end devices…:sob:

6

Hi,

I had similar issues. My replay would mostly crash during peak times. It happened at JFK yesterday and also in the past few weeks at AMS. My suggestion is to adjust your settings when approaching a busy airport. Lower the airplane count and graphics. I’m not sure if this will help but sometimes it prevents the replay from crashing. Once I checked back my replay (which had crashed at SIN a month ago) it suddenly appeared replayable. Btw I use Ipad Air M3 too.

I hope this helps.

7

Hello!

We’ve fixed one issue that was causing replays to crash when scanning/dragging to the end for next update. But, if that was the case here is hard to know as you haven’t shared the replay :slight_smile:

So for future reference;
If you have replay issues, make sure to include a link to it so we can have a closer look.

8

Got it, thank you!