Hello i just saw a payment on this game that my son have purcese somting that cost 50kr in sweden and it is like 5 euro and im asking kindly if i can have a refound on the online thing! Thanks for a reply!
You will have to contact either Apple, or Google Play for a refund, depending on the device.
Thank you i gonna ask my son he says that he was conecting whit gmail but he was buying the game on iTunes/AppStore.
That should be fine, just a simple misunderstanding. All the best with your refund.
Welcome to the community! :-)
Contact Apple via the refund page (by using iTunes - it can be very hard to find the right website). Then they will review your case and refund to the account used to buy the in-app purchase. Best of luck, I hope all goes well (it’s happened to me before and they gave me notice of a refund within days).
Thanks mate! I just gonna send my letter tho them!😊
Fantastic. I’d almost start pursuading you to keep what you purchased because it’s so great!! But anyway, take care.
I cant get the refund from AppStore IT says i don’t know why? I thing its the sub problem. 30days i think it is no refund on that? I samma talk to the admin or a mod!
30 days is standard. They would have a backlog of people with similar problems, believe me they are exeptionally common. What was purchased exactly?
*fantastic. I know we all really like it, but please tone the caps down ^^ ;)
Go online type in apple support and ring them they will do it instantly, I use the chat thing occasionally when I got Apple Music by accident, don’t worry they do always refund your purchases
Click on the button that says ‘report a problem’ and tell them that ‘this was purchased accidentally and has not been used’. They should help and give you a refund, otherwise call or email them.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.