my son bought thus game
please refund
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I appreciate you allowing me to assist you today.
Hi,
Id also like a refund on this months subscription which i recently paid for based on the pathetic performance of the ground ATC at YSSY tonight and generally ATC team covering YSSY as a whole, approx 11:40pm UK time. Please advise.
Thanks
Hi there,
The post above explains the refund policy and process depending on your device.
May I ask what you did not like about your ATC service? I assume this was on the expert server?
Hi,
Yes this was the expert server at YSSY tonight approx 11:40pm UK time. I was taxiing off runway to parking. Requested taxi to parking which was granted. Then requested to cross a runway. Asked to hold short so i stopped at the hold short line. Then asked to continue taxi to parking which i did, then i was reported and i also think i was ghosted. Completely pathetic. This after a user i only remember as something along the lines of āCaribbean2ā flew straight through me while in YSSY airspace receiving radar vectors. How do i a) report the ATC (ground ATC in particular) and b) get the report filed against me looked into/removed
Thanks
If you can provide me your callsign at the time and your current callsign (if it is different) I will speak with the controller and see what the reason was. Controllers do not ghost without reason and we would appreciate if you could let us look into it.
I will reply via PM from this point on.
call sign is the same as my username, N587KK
Thank you. I will send you a PM shortly.
from what i got a glimpse of from when he reported me it was for entering the runway without permission i thinkā¦ but after telling me to hold short and me doing so, i was told to continue taxi to parkingā¦ which i did, once i got to the runway and began crossing i was reported. An ATC shouldnāt feel the need to report/ghost if heās made a mistake.