Hey so lately I haven’t been playing the game, in more than a month and I forgot to take away auto-subscription. Is there any way to get a refund. Thank
Thank you for contacting support. Auto-Renew can be cancelled directly from your App Store or PlayStore app. Please find the instructions for your store below:
Google PlayStore:
View, change, or cancel Google PlayStore subscription
iOS App Store:
View, change, or cancel your App Store subscription
So we can continue to improve for our customers, could you please let us know why you do not want to renew your subscription? We appreciate your business and feedback!
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Yeah i know this now but the games basically stolen from me because I only payed for one month
This is what happens with most subscription pricing models on the App Store and google play. Same for Netflix, amazon etc. You should just be aware of what’s going to happen after the month unfortunately. If you noticed early enough you could get a refund I guess.
Here’s what to do if you want to try to get a refund. I’m not sure you’ll be lucky though since it was a subscription.
Amazon
Visit the Amazon App website where the purchase was made, then locate and select “Contact Us” to make any refund request.
Apple
iTunes policy is that all app sales are final. They are not able to provide refunds, but you may be able to receive a refund by emailing iTunes customer service making your request.
Android
The GooglePlayStore offers a two hour grace period to request a full refund for any purchase. Following the two hour grace period all refunds need to be requested with the developer by providing a complete copy of the receipt which shows the purchase ID beginning with “GPA” along with a reason for the requested refund. Refunds are not guaranteed and will be reviewed on a case by case.