Question about Southwest and Instagram

Hi everyone! So around 4:30 EST yesterday 4/29 I got a comment from Southwest on a post I made featuring one of their planes winglets over the Grand Canyon.

so I did as they said, I sent them a DM with my email, it had been about 20 minutes from the time of the comment to when I gave them my email. And they have yet to see it nor respond. Does anyone know what to do when this happens?


You wait…? Southwest is a busy company.


Definitely give it some time.

I think they need some hours to respond πŸ˜‰. Congratulations for getting featured ❀

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SWA is pretty active on there social media and loves it when you share pictures of there flights with them

Awesome picture that you have taken and published!

They have posted some of my photos but they normally post them after some time. It could be days, weeks, or even months before they post it. Your photo will most likely be posted on a Wednesday since it is #wingletwednesday. Congrats on the feature!

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Thank you everyone! πŸ˜„πŸ˜„

They invited you to slide into their DM’s ;)