Question about renewing

[Jan]

There seems to be a bigger issue at the moment.

Issues connecting to the server

Anyone else experiencing the same issue? [image]

[Damian]

I’d also confirm with David about adding on top of your Live sub. I’ve done it with a month of Live and Live+ but never 2 Live plus subscriptions. I also found this thread.

Purchased 2 Live+

Hello, I have some question about buying a year’s Fly online Last week, I purchased a year fly online, I careless twice the payment process, and afterwards also found that the account is deducted twice payments, but after i open the game, found to be effective for only one year of the date of fly online. This will arrange a refund or to extend the effective date?

[Damian]

Hmm, maybe they’re doing maintenance?

[Jan]

More contradicting information. 🙁

[Damian]

I moved this to #support. Hopefully we can get an exact answer from a staff member.

[Jan]

I just sent David a message about it.

[Jan]

FDS: “Subscriptions don’t prorate. Sorry. It would be nice, and I think it’s being looked at, but for now the best course to follow is to hold off as long as possible before renewing.”.