Purchasing problem

I was checking my apple ID and i just found out im missing £3.99 so i went in to inapp purchase and i found out that i’ve accidentally purchased the 737-800 but when i checked in-game, it wasn’t purchased. Can you please refund my last purchase or can you please give the 737-800

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  • i have no idea when did i purchased f16,f14,757-200,767-300 and a340-600 im really confused

@david should be able to assist you with this kind of problem.

Try PM him

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this is all my planes i have purchased please check whats going on

I have a few things that might help you fix your issue.

  • Sign out of your live account and sign back in

  • Reinstall application

  • Try Restoring your Purchases

  • Restart or shut down your device for a minute

  • Delete your card information and place the information back in

  • Make sure when you purchase something your in Wi-Fi or data.

  • That’s all I got for you

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Go onto Apple chat support and ask for a refund or ask them on the chat the things that have been bought and they will tell you

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thanks for the help but i just tried all of that and still the same

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Yes, when you go to the website, choose “I meant to purchase a different item” or something like that…

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Thank you for your help i’ve just finish chatting with him/her and everything is good now thank you!!

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Thank you for your help!!

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Yeah it’s great they are so helpful the service from Apple truly is the best

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