Purchases Don't Transfer to New Device

[PeterCLE]

So I’ve been playing Infinite Flight for years on my old iPad 3, and had purchased many planes and regions. Recently I got a new device, an iPhone 7, which is connected to the same Apple ID as the iPad. I downloaded Infinite Flight on my new phone, and none of my purchases were there. I pressed “restore purchases” but nothing has happened. My phone had the latest iOS version. Any ideas?

[Nathan]

Hi there,

Try this solution and see if it works for you:

Plane not transferring

When you get a new Apple device, and depending on the data from how you set up the new device (previous backups etc) you will most likely run into Apples wonky restore system. Restore purchases doesn’t do anything here except sync the devices with the iTunes ID in use. You still have to download and install things. IAPs are tricky. Apple will still put you through the same process as a new purchase. However, as long as the iTunes ID being used is the exact same one as the original purchase, they…

Cheers! :)

[Tyler_Shelton]

Peter,

The following purchases are attached to your account:

-B757-200
-New York Region
-B737-900
-ERJ170
-ERJ190

I see multiple Live purchases but none of which are active at this time. Please provide a screenshot showing the above items that aren’t available for download for further assistance. Thanks!

Tyler

[PeterCLE]

I just tried what @Nathan said and it worked. Thanks!