Purchased Live+ but Subscription Not Found

Patrick_U · December 25, 2016, 4:27pm

Can someone help me please? I just purchased Live+ for Christmas and it says the sub hasn’t been found. Please help.

iPhone 5s iOS 10.2
Infinite Flight V 16.12.0

Chatta290 · December 25, 2016, 4:29pm

Try deleting the app and reinstalling. Are you using the same account you bough Live + with?

Ousman · December 25, 2016, 4:32pm

If it’s doesn’t worked try to restart your phone.

Patrick_U · December 25, 2016, 4:34pm

I only have but one account.

Patrick_U · December 25, 2016, 5:18pm

@Chatta290 @Ousman neither worked.

R_Jordanian · December 25, 2016, 5:24pm

@david is the guy to go with

Charleston · December 25, 2016, 5:26pm

Do you have a screenshot? Something similar happened to me the other day. :-)

Patrick_U · December 25, 2016, 5:26pm

What should I screenshot specifically?

Charleston · December 25, 2016, 5:27pm

Of the message saying that the sub wasn’t found on IF

Adrien · December 25, 2016, 5:27pm

Hi! As a regular you should slowly know how everything works here. Please respect the guidelines so your issue can be solved faster. Here are the procedure you should follow. Thanks for your understanding and Merry Christmas! :)

Ousman · December 25, 2016, 5:58pm

Take a screenshot and show as thanks.

Patrick_U · December 25, 2016, 6:48pm

I sent him a PM.

Patrick_U · December 26, 2016, 2:53pm

The subscription finally showed up. I don’t know what the hell happened, but as long as I can fly on Live again, I’m okay 🤣

system · March 26, 2017, 3:02pm

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.