Purchase Not Working

I purchased the app also I also purchased it for a month and it saying that I didn’t and now it has taken my money with no access

Try restarting your device and open Infinite Flight. This should solve your issue.

Let us know if that helped and if it did, mark it as a solution by pressing the green tick. Thanks!

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I tried that also it’s still not doing anything here

I tried restarting my device twice and it still doesn’t do anything…

Have you tried reinstalling IF? Where are you trying to purchase it from?

Thank you for contacting support!

If you purchased a new subscription or renewed an existing one but cannot access your Live account after trying the “I already have a subscription” option in-app, please send the following information to support@infinite-flight.com

  • Full username.
  • Call sign.
  • Copy of the purchase receipt.

You can attach the email purchase receipt from your respective app store or simply copy and paste the receipt into the body of your response. Note: All receipts from the Google PlayStore must display the order ID beginning with “GPA”.

We apologize for the inconvenience and appreciate the opportunity to help you!

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Yes I tried that twice

SWNelson https://community.infiniteflight.com/u/swnelson
October 26us know if that helped and if it did, mark it as a solution by
pressing the green tick. Thanks!

I still didn’t get my app I purchased working I sent receipt of purchase and username and haven’t got a reply I emailed everything you had me to send you all

7E13A0EB-2704-40A2-BDD1-F81DC67ABBB5

Give it more than 23hrs. They’ll respond as soon as possible.