Problems with ATC transfer

Device: iPhone 17
Operating system: IOS

Hi, I posted earlier and continuing to have issues after being transferred from one frequency to the next. I just landed at KSAN and got reported as could not make contact with ground!! Please can people tell if this is just me or a wider issue thanks.

Attchaddd are some screenshots. Also apologies to @MiguelSilva01 who was on ATC I’m not blaming you for reporting me but it’s pretty annoying! If anyone could remove that violation from my account too it would be much appreciated!

Hey it could’ve just been a glitch with the game. The only thing is, if you were instructed to exit the runway and contact ground and instead you just kept going, that’s a different story. I do understand it might have been a glitch but if that happens just stay still where you are don’t taxi half way on the airport to see if you can contact.

If you dont think that was a right violation, the appeals team would be happy to help!

Once I had left the runway and tried to contact ground and realised I was not in contact I stopped. You reported me after I had been stationary trying to make contact both on ground and tower for 2 minutes, I had not continued my taxi from after I had realised there was an issue as I had changed to ground straight after existing the runway.

The violation is annoying but I’m more annoyed about the technical issue of ATC not working and completing my flight!! Thanks though I will try and get it appealed, how do I do that?

You can submit one here:

I get it. As I said it might be a glitch. I guess they’ll be happy to take that violation off of you.

Thank, I am sorry that it happened and I’ve never had an issue like this even after playing the game for 11 years! Should I message you directly to appeal?

No worries man! It happens. That’s why we hear both sides of the story. I can’t appeal anything so go the the link another user sent to you on this chat

No worries seems like a lot of admin for something so small. Also I took some screenshots from when I was just departing SAN. I’m not sure if you realised it was more or not again ahaha. Please could you check on your logs if the first few pushback requests went through? I would normally have waited longer for a response and you were replying instantly to all other aircraft so I think it happened again, but then fixed itself for when you approved pushback! @MiguelSilva01

Hello @infiniteflightgb ,

Please note that even if your message did not reach the controller, the controller is unfortunately not authorized to remove or overturn violations. Therefore, if you believe you received a violation by mistake, you should submit an appeal to the @appeals group.

Create a post titled “Wrong Violation.”

Your appeal should include the following information:

  • Callsign

  • Date and time (UTC)

  • Replay link

  • Reason for the violation

  • A brief explanation of why you believe the violation was issued incorrectly.

Please note that asking whether your appeal has been received or whether your message was delivered will not speed up the review process.

Once you have submitted your appeal, the Appeals Team will review the information provided. If necessary, they will contact the controller involved to investigate the incident further.

Thank you for your patience and understanding.

Dogac