Device: Redmi Note 12S
Operating system: Android 15
Dear IF team, I have a problem with my subscription, I went to renew my subscription for another month, however, I was not logged into my account, the payment was made, however the pro was only Purchased on a standard account with the nickname “4507F345”. I would like to know how to resolve this situation, because when I try to sign up to my real account, it says that I already have an active subscription. Thank you in advance.
