Pro Subscription not working with account

Support
1

Hi, I recently renewed my monthly pro subscription but like many times before it won’t update in the app automatically and still shows the get pro icon, upon clicking it I get a prompt that I already have subscribed to it.

I tried reverting to default account and the subscription was working then, when I connected my account then it said that the account I’m trying to connect is already subscribed. Then why isn’t it working on my own account?

Please help

iPad 9th-gen:
IOS 15.5:

2

Hey mate,

This issue might need you to discloses some sensitive payment info, so your best bet would be to contact @schyllberg in a PM.

Cheers

1 Like
3

Thanks for the heads up :)

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