Pro Sub

[nephtali_vazquez1]

this might be a dumb question. but to cancel my subscription do i just log out?

[Levet]

Thank you for contacting support. Auto-Renew can be cancelled directly from your App Store or PlayStore app. Please find the instructions for your store below:

Google PlayStore:
View, change, or cancel Google PlayStore subscription

iOS App Store:
View, change, or cancel your App Store subscription

So we can continue to improve for our customers, could you please let us know why you do not want to renew your subscription? We appreciate your business and feedback!

[anon7075715]

Changing Pro Plans

So, I got $80 for Christmas so I could renew my Pro subscription for one year. However, it auto-renewed on me, and now it has purchased a month’s subscription. This means I now have $70. Not enough to renew it for a year. Is there any way I can reverse this and purchase a years’ subscription?

If you are using Apple. I’m not sure what to do when it comes to android though.

You must login to your apple account and manage it there. If this doesn’t work, contact Apple for a refund.

[Chatta290]

Here you are if you are on iOS. I believe it’s not on auto renewal unless you have the monthly subscription.

IF Pro subscription renewal

Go on the App Store and click on the icon for your account at the top of the page. If you are on iOS follow this: [image] Go onto the App Store and Click on the icon. [image] You will then get to this page, click on the account informstion where the arrow is directed. [image] You should end up on this page. [image] Scroll down and click on the subscriptions. [image] You should end up on this page where all subscriptions are listed which will auto renew.