Pro sub went to new account

[Aviator_KP]

Hello, My pro subscription has been applied on a new and wrong account. I already had an old account on which I need it. Kindly fix the problem. Thanks.

Callsign of the new the account : N256VH
I don’t remember my in-game callsign of original account but community is linked with that.

[FN60fps]

Hey,

It’s probably best to contact support@infiniteflight.com regarding this inconvenience to receive more professional support.

[tunamkol]

Trouble connecting IFC account

Hello! You connected your Community profile to another account on November 8th 2022. If you’ve recently purchased a subscription and it’s inadvertently been applied to the wrong account, please get back to us with the following information: Callsign & username (if applicable) for the wrong account on which the subscription has been applied to. Callsign & username (if applicable) for the account that you wish the subscription to be applied to. Once we have that information, we can transfer t…

Exact same situation up there, @schyllberg’s post has all the info.

[Aviator_KP]

Done. Thanks for the advice.

[schyllberg]

We haven’t received any email FYI :)

[Aviator_KP]

Sending it again.

[schyllberg]

Still nothing I’m afraid.

I’ll PM you.