I have pro yet it says I don’t but when I go to subscriptions in settings it says that I do have it. HELP!!!
Thank you for contacting support!
If you purchased a new subscription or renewed an existing one but cannot access your Live account after trying the “I already have a subscription” option in-app, please send us the following information:
- Full username.
- Call sign.
- Copy of the purchase receipt.
You can attach the email purchase receipt from your respective app store or simply copy and paste the receipt into the body of your response. Note: All receipts from the Google PlayStore must display the order ID beginning with “GPA”.
We apologize for the inconvenience and appreciate the opportunity to help you!
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