Hello, my fellow community members. I hope you’re all doing well.
In the last few weeks, I have unfortunately noticed more and more specific behavior when it comes to answering questions from users, be it in #live, #general or #support. That’s why I want to address some simple rules of behavior which when followed will keep the community and its topics cleaner.
1. When a question is answered, it’s answered. No need to reply again.
Here’s a little example of how it shouldn’t be:
The user asked for a Staff member. As a result, he got:
- 4x “Just PM a moderator.”
- 2x “What’s the issue?”
- 8x Off Topic comments
And even after a Staff member replied, another user wrote: “Just write a moderator.”
Please: When a question is answered, there is no need to write another reply. It will spam the topic, and it’s just chaotic. Just wait until OP reaches out again.
2. There is no need to write something when somebody else already wrote the same thing.
A user claimed that he was wrongly reported. First of all, those topics have been showing up daily as well lately… But that’s a story for another time.
Anyway, as a response to his inquiry he got:
- 2x “Who was the controller?”
- 2x “XY is the controller.”
- 2x “Write a PM to him.”
- 2x an explanation of how to send a PM
8 answers where 4 (or even one) would have been enough. Also, one user was already helping OP when two other users joined the party and added precisely the same.
Unless you don’t have something new and USEFUL to add, don’t add it.
And last but not least:
3. When you agree or wanted to say the same: Give a Like instead.
The simple rule: Instead of replying precisely the same or writing “I would do the same” give the answer you agree with a Like. As simple as that.
Don’t get me wrong, if you have something actual helpful and useful to add, write it. But if someone already wrote the same, let it be. And if the question is already answered: Let it be as well.
Thank you, happy landings, good day or night.