Hello Support Team,
I recently received a Level 3 violation for allegedly not following ATC instructions. However, I was not receiving any ATC communications during the flight despite making multiple attempts to connect and communicate.
The replay and ATC conversation logs should clearly show that no ATC instructions were received on my end. I believe this violation was caused by a technical or communication issue rather than intentional non-compliance.
I have already submitted an appeal and uploaded a Google Drive link containing evidence to support my case. The evidence, along with the replay and ATC logs, should confirm that I did not receive any ATC instructions despite repeated attempts to establish communication.
I respectfully request that the staff review the evidence as soon as possible and remove this violation if the logs confirm what happened. Being penalized for an issue beyond my control is extremely frustrating and unfair.
Has anyone else experienced a similar issue with missing ATC communications? Any guidance would be appreciated.
Thank you.
Link of the Video: https://drive.google.com/file/d/1USrzX_-pH6jQ6T1MKGIHMDDzONqDMsOm/view?usp=sharing
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Device**: Iphone 16
Operating system: IOS 26
