Hey guys,
I’m just wondering if anyone has this issue.
Some planes show up as “unknown” and I can’t see the plane, while with others I can see their callsign/plane.
I’ve tried resetting the app, my wifi connection is completely fine, does anyone else have this bug?
If you can see some planes normally, its almost certainly not an issue on your end.
I see this as well from time to time, I think its because they haven’t loaded in completely on their end - so they are showing up as “unknown” to other players.
Yeah like it shows their altitude, speed and the distance they are from you but you can’t see the type of plane they fly, but some I do, ive noticed it for the past few days now
Hey Emma!
We’re currently working a bit behind the scenes on connectivity improvements.
Based on what I see, you’re on a VPN which is most likely the cause of it.
But - if possible. I would like you to try and see if the same thing occurs on an alternative server we have. I’ve granted you access to that now and it’s called “Diagnostics”.
Let me know when you have time to give it a try so I can spawn in and we’ll see if it works.
Also, which VPN are you using?
Hey there
I am on a VPN, I do have set to UK but I didn’t think it would cause anything but it does make sense.
I have now switched it off and just respawned back and I can see the surrounding planes normally with no issues.
Thank you for your help!!
The support from IF staff is just 🤟🤟🙏🙏