Hello. I have a serious problem. Whenever I log into the Expert Server as ATC, some messages from some pilots do not reach me. This seems to be at all frequencies. As I don’t know when and what they ask for, the pilots remain unanswered on my part.
Tonight I almost missed 2 or 3 OTHH landing requests. They only got permission to land because I became aware of the problem and gave permission “without them asking”.
The photo below shows what happened. From the photo we can see that the pilot requested a pushback, but the message was as if the pilot was on another frequency, because it was not read by the system, the plane did not flash yellow or the frequency button. I cleaned the cache, but it didn’t work.
The problem started a few days before the release of v20.2. I reported in the Open Beta category, but I don’t know if it was seen because it was on the eve of the official launch.
Device: Motorola One | Android 10
Version: 20.02 (991)