Attention, all pilots!
It has come to light recently that in the past few days, especially in the timeframe of a week before the iOS update was launched, our advanced server controllers have been encountering issues with pilots.
This is unacceptable. The rate of ghosting have either doubled, tripled, or even quadrupled among some controllers. One controller only had to ghost one person last month- yesterday, alone, he had to ghost over ten pilots who were not listening, doing their own thing, trolling, or plain ignoring everything.
Pilots, PLEASE be considerate to our controllers. We work hard every day to bust our butts for everyone to have an enjoyable experience. It seems, to most of us, that a large number of users are “rioting” of sorts, due to the time it took for the iOS update to be launched. Various other factors could’ve played into this, such as the excitement over the A320, etc… but that isn’t the picture as a whole.
At this point, many controllers are extremely frustrated. Yes, we’re happy that the update has driven in volumes of new pilots, but the kind of ethics that they are demonstrating will not be tolerated.
There is a difference between pilot knowledge and ethics. All we want to see are pilots who can at least try to follow instructions or perform to the best of their ability. Knowledge is a different ballgame, however- we don’t mind people who don’t quite understand the magnitude of all things as of yet. Heck, when I started Infinite Flight, I didn’t even know what “remaining in the pattern” meant. Yes, knowing what you’re doing is very much appreciated and encouraged, but following instructions is the bigger of our issues at the moment.
Most of all, a number of us are shocked to see that pilots who have a high reputation or standing on here, are among the crowd who are causing trouble. No names will be mentioned, but the magnitude of it all have our heads being scratched.
Please, guys. We can do better than this. You all represent the community and Infinite Flight as a whole. Try to do better. Try, to the best of your ability, to follow instructions so that we, the controllers, can give you a better and smoother experience.
If anyone EVER wants to learn proper ATC procedures while operating as a pilot, do not hesitate to ask myself or any other supervisor. We’re here to HELP you guys. We love to teach people and help them learn- it’s following instructions that presents an issue.
That’ll be all. Thanks.