Pictures Posting Upside Down

Robertine · October 13, 2021, 7:08pm

Hello!

Issue: Pictures upside down or sideways when posted on mobile on IFC.
Device: Iphone SE-2
Software: DiscourseHub app, IOS 15
Attempts to solve issue: restart phone, take pictures upside down, reset iphone gyroscope and reinstall app

No current solution.

Please help.
Robertine

SWAviator · October 13, 2021, 7:10pm

I have the same problem

Exhibit A

Robertine · October 13, 2021, 7:11pm

Here is an example of mine:

Also they arent all upside down, some are sideways and some are right side up.

When i rotate them in apple photos before posting them, discourse re-rotates them to make them sideways again

Ondrej · October 13, 2021, 7:13pm

Hello,

This was a known issue that has now been fixed regarding IOS 15. Staff need to ask Discourse to update IFC.

Robertine · October 13, 2021, 7:16pm

Time to pull out the old Iphone 4 for IFC i guess

Z-Tube · October 13, 2021, 9:23pm

In the meantime, there is a workaround for this:

Rotate your photo 180° in the iOS Photos application.
Close the app out.
Rotate 180° again (will return the image to the rotation the photo was taken in).
Upload.

Sounds crazy, I know, but it’s the only workaround I’ve been able to find. I attached a quick video as a tutorial.

A black screen in the video will appear to block my Camera Roll content. That is its sole purpose; I am not excluding steps.

Cameron · October 13, 2021, 9:27pm

It’s good to have a resident Discourse pro on the IFC :)

We’ve updated the forum now, so hopefully this should be fixed

Rob_M · October 13, 2021, 9:41pm

I bet the Aussies were behind this