Payment error

Screenshot_2018-07-27-13-02-35

I wanted to buy subscription for the firs time and this happen. (It means “ERROR - When downloading data from server, an error occurred”). What do I need to do in this situation?

Thank you for contacting support!

Customers using an older version of Infinite Flight that are unable to update in their App Store based on device compatibility will no longer be able to renew a Live or Live+ multiplayer subscription. If you have previously purchased a Live or Live+ subscription your service will still be honored and supported for the duration of your subscription period. Following your subscription expiration date or when trying to purchase a new subscription you will find “subscription unavailable” or a message similar to what you have received.

Infinite Flight’s newest update featuring global satellite imagery introduces the Infinite Flight Pro subscription which gives a full global flight experience and access to our entire fleet of aircraft. We appreciate your understanding as we move forward into the future.

Kind Regards,
Sebastian

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