We as controllers want to help those who don’t know the rules of flight and/or know how to communicate with ATC correctly. When we send check help pages we want you to ask questions and PM us to find out what you did wrong.
I took from the new NOTAM feature UI that is already in Infinite Flight and thought of this idea. A notice message that would show up the next time you try to fly on any live server after you recieved a check help pages.
When you receive a check help pages on the expert server, it would be recorded and then the next time you try to fly, this message would pop with all the relevant information of who sent you the notice and where/when it took place.
This notice could also be used in conjunction with several other check help feature requests, notably this one.
Right now, the only command we have to tell pilots they made a mistake is “Please check tutorials on the forum for assistance using ATC instruction”. This is pretty vague.
Being able to not only tell people what they need to work on, but also where to go to learn, would make a huge difference not only in pilot skill but also controller accountability. This has my vote.
I don’t recall seeing that command on training server. If it doesn’t exist there it would be great to see it there as well in the spirit of helping people learn.
To expand on this a little - and I know we’ve talked about it @Trio - From the controllers end a new sub-menu would be added to ‘Check Help Pages’ with a list of reasons why the person was sent the check help pages instruction.
Each frequency (Tower/Ground/Radar) would have separate reasons for Check Help Pages…because obviously you wouldn’t send a Check Help about exiting the runway from a radar frequency.
The list of reasons shouldn’t be incredibly long (I think 20 is a good number, per frequency) and would still include the generic “Check Help” message that exists today in case the frequency is absolutely swamped (think FNF).
I believe the list of reasons should be developed by active IFATC…as they know best through experience as to why we are sending the Check Help. The list should also be ordered from most popular reasons to least popular based on feedback, with the generic option at the bottom.
Good job, Trio, putting this together. This has my vote and support.
If something like what @Grizpac said was to be implemented as we discussed before then something like this could be used as the warning for a more specific warning triggered by a specific command.
This warning message would be written by the staff as a default message that coincides with the command the controller gave.
I will continue to beat this drum, I feel that those who continue to say that the Training Server should not have these commands are the ones not controlling on TS regular and feel that TS controllers are not expert enough to use them.
The Training Server really needs a command to let a pilot know that they are not following the ATC instruction, the Check Help Pages is not necessary and sounds a little bit arrogant.
