We are rolling out an update to fix the Google Authentication issues. We will start as usual with a slow rollout on Android followed by a full rollout if everything goes well.
The iOS build will be pushed later today. Expected review time is about 2 days.
We appreciate everyone’s patience while we work this out. If you prefer not to wait for the hotfix, you can contact support, they can help you transition the account over to a Facebook Login.
See this post for more info:
NOTICE TO ALL USERS WHO LOGIN VIA GOOGLE
Unfortunately, Google has changed their authentication method and it is not an easy problem to fix. If you have logged out you can expect this error message:
As we work towards a fix for this issue, please do not sign out of your Live account. In the event that you do, simply create a new Live account using Facebook to login. Once you have done this, please send @Mark_Denton or @Tyler_Shelton the following via a private message:
Your hard work is greatly appreciated, Laura. Thank you!
Might want to fix the brackets in the title, they’re not of the same kind :)
What brackets, I don’t see any issues? ;)
Many thanks for this, was worried about not being able to use IF if this happened to me.
Nifty. That was quick. ;)
The new login will be better, no need to enter the password every time!
Thanks for the fix Laura! I have a tendency to accidentally log out of my Google account. Thank god I didn’t. I appreciate the hard work and constant dedication you have to make sure everything runs smoothly!
Thanks Laura you guys are always on the job!
Im not a Google user in IF, but thank you for the active support…
Looks like there was an “update” before another major update haha. All in good fun. Glad to see this fixed.
I’m sure this is going to freak out many who don’t see this message and see an update come through on their device. 😂 Looking forward to all the posts/topics asking about global that are soon to come…
Thanks for all your dedication/work/communications and for this amazing/fun/educational, game/app/sim!
Yeah, this is a bummer, it took some energy away from Global, but it’s a good thing we have more devs now :)
AWESOME! Thanks so much Laura for the hard work and dedication to making sure everything works. Appreciate it a lot!!
Yay! Thanks so much for fixing this!
Hope to see it on the Amazon app store soon!
All those people saying “Global is the next update” didn’t see this one coming…
YAY YAY YAY YAY YAY YAY YAY. Thank you so much. Was worried this would take longer to fix. How does this hotfix actually work?
Laura, I really appreciate you working on this! Plane & Pilot can now resume normal operations once the update is released! Thank you!
Thank you very much Laura! It’ll be a great help to those who cannot fly with us currently! ;)