Hi there I had the game on an ipad and I had bought the 767 and the 777-300er and the iPad was really old so when the game went global it could support the game anymore so is there any why to get the purchase back. But the iPad was my parents and the I have my own iCloud not the one used on the old infinite flight acount so is it possible to get a refund
If you press the restore purchases button you will get your in app purchases back. This only works however if your new device is also an apple device. If you have a pro subscription you will unlock all aircraft, global and live, regardless of device.
Thank you for contacting support!
All App Stores selling Infinite Flight and it’s associated in-app purchases allow for downloading without repurchasing after an item has been paid for. If you’re an Android user your previous purchases will automatically be unlocked when you download the app. Apple users must open the aircraft selection page, then tap “Restore Purchases” to access any purchased regions and aircraft. To ensure success, please check the following:
- You have used the same App Store account and ID as the original purchase.
- You have not been previously refunded.
- You are not using any IAP hacking programs.
Note: If none of the above are applicable, a simple uninstall / reinstall often resolves the issue.
Note for iOS users: iTunes may indicate that they are going to charge you again, however if all of the above applies to your account purchases then you will proceed through their purchase process. You will be prompted with another iTunes message confirming that you already own the item, and may download it again without charge.
If a prior in-app purchase vanishes from your app inventory, the same policy will apply. You can’t be charged again. Please contact your respective App Store if you have any further issues. I apologize for the inconvenience.
No, purchases are linked to your Apple ID account. Unless you know the details for it you will not be able to restore those purchases.