Not able to start a flight

I enter the app as usual start a flight from where I last landed, it goes to the loading screen and it repeatedly keeps kicking me out the app back to my home screen…any idea why/suggestions?

Alright. Seems like you are experiencing app crashes. What device are you currently using?

3 Likes

Try clearing scenery cache first. If it doesn’t help, restart your device. If that doesn’t help either, uninstall and install the app

XS Max updated an all

That doesn’t help for app crashes Olivier.

Have you tried the solutions listed in the support FAQ (listed below)?

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner.

If none of the suggestions above helps:

As a final resort, reset the device to factory settings. Be sure to back up all important data on your device first.

2 Likes

Just cleared that now, going to check again

3 Likes

Great, thanks for the useful info, as it is working again now I can change a few things to keep upto par!

5 Likes

Did it work after the scenery cache clearing? Just wanna know. Got to hear from 2 people that this wouldn’t help. I don’t put something there for nothing, people. The app crashed everytime he tried to spawn at the same airport. If there’s a bug or so in the scenery cache, it could cause a crash. This is why I said it.