Not able to pushback

I have my beacon lights off, all service equipment is away, and my parking brake is released. This is the 2nd time this happened to me. I am in an Air India B788 at C39 in LOWW.

Each time I try to push it blocks it by saying I haven’t released my parking brake or disabled the service vehicles, even though I have done both. This time a respawn also hasn’t helped.

iPad Pro 2018
Newest iPadOS

It’s the same as in here, but that topic was closed.

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This is a known issue then and the devs are probably trying to fix it if it has happened to 2 or more people like this.

They weren’t able to reproduce it though.

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Then they may be checking it out now.

Try reconnecting and disconnecting the equipment again. We’ve seen a few “odd” corner cases with this but the number of occurrences are extremely low.

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Alright, I will set the flight back up.

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Looks like you came across a good support guy. Hope you get it fixed!

It has worked now on the first try after rejoining (for the second time). I sadly can’t say if I did something different, but most important: it works again.

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I think you did. They key is to take it slow. We’ve seen a few cases where double tapping or tapping too quickly on things can cause this.

Wait until all services are backed out and disappears etc.

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That might very well be the issue. I will be more patient the next time! Thank you for helping out!

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