Not able to buy IF pro

Hi, I’m trying to buy the 1 month IF pro sub, but it keeps giving me this error.

does anyone know how to solve it?

Try re starting the app or reinstalling it

I did, same thing.

You tried restarting your device or WiFi router?

Restarted wifi, let’s check now

same screen, does the IF support team know why?


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tried to buy it on my phone, same thing.

anyone know if they could please help?

Not sure if this will help, but is your payment method updated?

How do I check?

@altixs just checked, i have a credit card attached.

Try removing your payment method and re adding it. Then try the purchase again.

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iOS
Settings > Tap where your name is at > Navigate to Payment and Shipping.

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whenever I press “subscribe” it buffers for a second then glitches to the screen “unknown”

Alright, thanks man!

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the “edit” button is blocked off and won’t let me edit the payment methods…

Does it have a red writing something like declined? where your payment method is?

And what version of iOS are you on?

I used to have the same issue, maybe it’s because of your payment method. My solution was using an Apple Gift Card

Nope. When I buy it it says “purchase failed: unknown error occurred”, nothing about the credit card.