Non-stop crash

Support
1

Hey there community,
I’m publishing way too much of this tag nowadays…
You know the drill… I am using a brand new Ipad Air, with the latest IOS system, running as the only app IF (bought the Ipad to play the simulator) and more than 40gb free storage. I restart my Ipad before every flight and I have no apps in the background. I followed every moderator instructions about graphics etc…
My game crashed a few days ago 1 hour before landing after a 16 hours flight, my game crashed this morning after just 7 minutes using it doing pattern work in Greenland and my game just crashed when i clicked on my screen exiting Low Power mode during a long haul.

I am honestly quite desperate, i’ve been flying on IF since 2011 and I never had that much crashes of this sort on any device. I am aware there is a crashing issue on IOS but it really needs to get fixed, because even when I took a break from IF for months i kept my subscription to support the devs, but now that I can’t even do a full flight I’m getting tired.
No offense wanted but I’m sure you can all understand my frustration

When is the fix coming ?

2

The advice doesn’t cure the issue for good nor is it guaranteed. Apart from that, you’ll have to wait for a hotfix to come unfortunately…

When is it coming? We dont know. I’d probably expect it to come next update with the 777 and everything else.

3

But we’ve been waiting since December, 1/4 of my flights end up in a game crash on a brand new device, I’m sorry but it is unfair to pay for that service. I always and will always support the devs but come on. I can wait for the 777 and clouds but I just want to have a stable experience

4

Your device has 3 GB of RAM. This is different then your iPad storage of 64 GB. I personally only have 2 GB of RAM on my iPad and I can’t even do flights over 10 hours.This is just how it is right now with the memory leak issue. I’m sorry that you have to experience it as well.

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6

Patience is a virtue.

The devs are actively working on it and think they have a fix. They don’t know if it will actually fix the issue but they are testing.

7

They’ve already used the advice 🙃

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8

yeah, read it multiple times but it doesn’t help

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9

I hope so, i miss the IF days were i could do +20 hours flight without having the slightest worry of a game crash

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10

That will come soon enough. It personally doesn’t affect me as an Android user but let’s hope something comes ASAP.

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11

Well, there is not really any solution here, hope a staff or a moderator hears me and might give us some news, because in the meantime, in my case, the game is almost unplayable and I might need to find an alternate

12

If you wanna have updates, I suggest looking at this thread 🙃

13

i believe this has something to do with the memory leak issue with iOS devices.

should’ve bought an android, they’re much more reliable

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14

actually what is not reliable here is IF, not any of my Apple device ahaha

15

thanks, i’ll check it out

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16

We are working on this. And have tried to the best of our ability explained the complexity surrounding this issue in a understandable way, in the topic previously linked. It’s as painful for us to have this issue lurking around as it is for you :(

3 Likes
17

I am experiencing the same issue on my IPad Pro. I’m like how can this game crash on the most powerful tablet on the market. It’s very frustrating and We need a hot fix.

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