No subscription found

When I spent the $49.99 for the Live +.I checked if it was working. It keeps on saying"No subscription found"

You haven’t attached the photo.

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Hi Vlad, could we have some more details on this please such as device, current version of device, screenshots etc? This will help us to solve the issue.

Tried pressing ¨ I have already purchased a subscription ¨?

Contact David on the support website with your last used callsign and display if you had Live before. Also include screenshots that proves you bought Live. I hope your problem will get solved.

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