yesterday(morning) my subscription expired, in the evening I bought a new one, controlled for more an hour, this morning tells me that I have no subscription, can anyone help me and say if I have a subscription or not? thank you
Have you tried to restart the app, Marcello?
I just did some researches and it appears that you are not the only one who suffers this
Hopefully this issue can be resolved soon 😊
Yes i did everything but I’m not sure if my purchase was good or not,I don’t want to pay 2 times 😀,yesterday evening the app worked well.
Tell us what you have tried and what you haven’t, what device you’re using, etc.
Like many threads have the same problem, restart the app, clear your device, restart your device, or factory reset. These are a few things that will fix it. You do have a subscription. Another option is log out of your account with the subscription and relog in.
Some of the smallest fixes have the biggest impacts, good day Ryan.
Thanks guys, issue solved.