Was it a 1 month or 1 year? Please specify
I bought a 1 year subscription.
Pro? Or live+? It might be a bug
Live+ before the update.
I am not sure then. Try uninstaling the app and restarting your device
try restarting your phone, app and also make sure that you have a good internet connection. Do those things and get back to us.
I will try and see if that works. Thank you.
Also, please make sure that you are logging in using the same credentials as the ones you used to create the account (subscription). Oh, and also, when did you buy your live + subscription?
Thanks a bunch. It is working, just needed a restart.