After I got the update it says I don’t have pro
As a 1 year purchaser of pro I know I do
I’ve closed the app and tried logging in many times
This is an IPhone 12
IOS 14.7
I’ve closed the app and tried logging in many times
This is an IPhone 12
IOS 14.7
1 Like
Is it possible you need to renew it?
Hi, I just checked your account. Your Pro subscription expired yesterday due to a billing error. You’ll need to resubscribe, but double check your payment details in the App Store to avoid this :)
4 Likes
Has the yearly subscription ended with 21.6?
@Cameron
Subscriptions are not related to updates. Your subscription just happened to end yesterday: October 19th 2021, 12:54:02 pm (Z)
2 Likes
I mean I can’t find how to repurchase the yearly subscription on 21.6
Oh I see, apologies - yes, the 1 Year subscription isn’t available for the time being (most subscribers choose the 1-month option and we have simplified the subscription flow)
1 Like
@Cameron, so correct me if I am wrong but I will no longer be able to save on my subscription price by doing it for a year?
3 Likes
If you’re an existing 6 Month or 12 Month subscriber, you’ll still be able to keep your subscription active with auto-renewal with no change at all.
This only changes for new subscriptions.
3 Likes
Thanks for clarifying.
1 Like
Hm tbh I don’t like that the option for 1 year is gone
5 Likes
Respectfully, removing those options doesn’t make sense to me. I always get the one year because it’s a better deal and I don’t have a constant flow of money (I’m sure most users here are in the same boat)
What exactly was the purpose of removing them? Saying that “most users” purchase a specific version of the subscription doesn’t mean the rest of us yearly subscribers aren’t valid.
Now we are paying $40 extra per year if we wish to renew every time.
As a customer, I don’t want to be a Karen, but I hope our voices are heard (as long as they are respectful and constructive 👍)
Lastly, what is meant by “simplifying the subscription flow?” The way I understand it, I don’t see a purpose (what is a “subscription flow”). I’m not accusing IF of just trying to bring in more money but it does raise the question in a small part of my mind.
3 Likes
I have a question if you don’t mind, sir.
I cannot have auto-renewal on due to my subscription and Apple account being tied to my parents’ debit card (I’m sure many of our users are in the same situation). Since I have it off, will I still be able to purchase a yearly subscription once mine expires?
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.