I have the I cant download the update. im on a samsung tablet device but I cant get the update
Can we have some device specs please?
Edit : check this thread to make sure your device is compatible
Check this topic on how to make a support request
Please provide the exact model/version of your device.
There was an issue before where Samsung devices had issues with screen resolution where it causes the update to not show in the store.
You probably cannot get the update because your device is too old. Samsung, I think needs to be an Android 5.0 and OpenGLES 3.0 compatibility.
What device are you using.
Let’s hold off replying with the same questions until the OP answers. Thanks.
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