No aircraft info while controlling or flying

Your Callsign

XA-EFW

Was your account linked with IFC in-app at the time of the issue?

Yes

Version Information

20.2 (468)

Device Information

iPad 5th generation
iOS 14

Summary

Today I was controlling an approach frequency, I tapped on some aircraft to see their information (airspeed, groundspeed, etc.) and the aircraft box was in blank

Steps to reproduce

  • Launch IF
  • Open an approach frequency
  • Tap on an aircraft
  • Tap on “show information”

Expected results

Aircraft information displayed on the box

Actual results

The aircraft box was in blank

More Information

I experienced this issue with more than 30% of the aircraft I controlled today, I didn’t had this issue before.

1 Like

Same issue but while flying:

Your Callsign

Eurowings 6902

Was your account linked with IFC in-app at the time of the issue?

Yes

Version Information

20.02.00 (468)

Device Information

iPad Pro (11 Inch) (2018)
iOS 14.0

Summary

Today I was preparing for a flight, I tapped on some aircraft to see their information (e.g. user details) via the map and for one aircraft the box was in blank. Happened once again this evening same situation with one of the planes displayed on the map.

Steps to reproduce

  • Launch IF
  • Spawn in an aircraft
  • Tap on an aircraft on the map
  • Tap on the aircraft Tag (e.g. “KLM 234 - klm - E190”)

Expected results

Aircraft information displayed on the box

Actual results

The aircraft box was in blank

More Information

I experienced this issue with two aircraft I saw on the map today, I didn’t encounter this issue before today.

This is how it looks:

1 Like

Semi-able to reproduce, it happened when I tried to see info from an aircraft off frequency, but when I tried to look at other aircraft off frequency and aircraft on frequency it showed information normally.

Able to reproduce on 985. I cant recall this issue previously. First saw this after having updated to 985.

Samsung Galaxy Tab S6
Android 10
20.02 (985)

1 Like

Able to reproduce this; however, not only when I’m ATC, but also when I’m a pilot. In some traffic aircraft it happens as it was said in the main comment, no information appears, in other cases only some information appears, but generally the scroll bar stops in the middle of the flight plan, showing the FPL up to half.

Callsign: PP-CBE
Device: Motorola One | Android 10
Version: 20.2 (985)
Account linked to IFC.

Your Callsign

FUNK-49

Was your account linked with IFC in-app at the time of the issue?

Yes

Version Information

20.2 (468)

Device Information

iPad Pro 2018 12.9”

Summary

When I tap on another aircraft (so far only happening on the 77W and 77L) on the map, it shows a blank screen with “REPORT” and “COPY FPL” at the bottom. It happens at random, but if it happens to a specific flight, it will always happen to that flight.

Steps to reproduce

  • Spawn in multiplay with other aircraft around (preferably 77W or 77L)
  • Go to the map
  • Tap twice on however many of those aircraft it takes to see the display provided below

Expected

See the aircraft stats such as grade information, hours, landings online flights, vios, etc.

Actual results

An almost completely black popup

More Information

I got this as well today! Some aircrafts showed no information at all. One of them actually showed informations later on…

Able to reproduce

iPhone 7
iOS 14.0.1
20.02 (468)

Able to reproduce

Huawei Y7 Prime 2018
Android 8.0
Infinite Flight Version 20.02 (985)

Able to reproduce while flying

Your Callsign

Air Canada 811 Super

Was your account linked with IFC in-app at the time of the issue?

Yes

Version Information

20.2 (468)

Device Information

iPhone 11 Pro Max
iOS 14.0.1

Summary

Describe issue here

Steps to reproduce

  • Launch IF
  • Start Flight (VABB) on Air Canada 777-200LR
  • Fly on Training Server (for about 14 hours).
  • Descend to CYYZ.
  • Click on an aircraft on the ground.

I think you don’t need to fly this specific route or for 14 hours to reproduce

Expected results

See Aircraft information

Actual results

Only a black screen on the place

More Information

Clicked on the Channex Aircraft

Had same issue while controlling center.
iphone 7
iOS 14.0.1
20.2 (468)

Able to reproduce in flight

Infinite Flight 20.02.00 (468)
Apple iPad Pro 2017 (10,5)
iPadOS 14.0.1

Able to reproduce while controlling.

iPad Pro 12.7”
IOS 14.01
Build 468

Repro’d about 4 times today. For me, it seems to happen more on local flights that don’t have a fpl.

iPad Air 3
iOS 13.7
Build 472

Able to reproduce on multiple occasions, only happens for certain aircraft.

iPad Pro 12.9in (2nd gen)
iPad OS 14
Build 20.02.00 472

Just to keep updated, still able to reproduce this, even after updating the Beta.

Callsign: PP-CBE
Device: Motorola One | Android 10
Version: 20.02 (986)
Account linked to IFC.

Pushing a new version shortly which will solve this

5 Likes