No active subscription

I was just opening up Infinite flight and was about to start a flight when I got the “no active subscriptions” message. I am very confused why I got this message because I renewed the subscription in March. I have tried restoring purchases and opening it on another device, yet it still shows the same message. What should I do?!

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Try restarting your device and logging out and back in with your correct credentials.

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Try Logging out and logging back in with the information on your account
if using facebook try changing the password to your facebook if logging out and logging back in does not work

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Try logging out of your iTunes and then logging back in. I don’t think it has anything to do with IF itself.

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Restarting and logging in and out again did not work

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What do you use to sign in?

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I have been using Google

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Hello @Northwest!

Your subscription have been cancelled as a refund was requested and processed by Apple 2018-04-01 according to the information they’ve given us.

Sebastian

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Really? I don’t remember cancelling it, but ok

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