No active subscription associated on my IFC account

Support
1

Hi IFC,
After I finished a flight, it said “We found your account but there is no active subscription associated to it”. But I had already paid for it and never refund. Did anyone meet this before?

Thank you for browsing.

Device: iPhone 14 Pro
OS: iOS 16.3

2

Hello,

It could be possible that your subscription ended.

3

Hello,
My subscription start one day ago.
Thanks for your reply ^_^

4

Try restarting your device and close all apps

5

I even reinstall the app but it didn’t work:(
Thanks for your reply.

1 Like
6
7

Please contact us at support@infiniteflight.com and we’ll assist. Thank you!