Dear I just entered the IF app to do a flight that I was waiting too long to do it. But what, unfortunately I found a message " No active pro subscription found " when I was trying to play global . Please consider this message and help me.
RESOLVED
If you have any remaining issues with your subscription after this incident, please contact us via email at support@infiniteflight.com . Make sure to include your current display name & callsign in the e-mail.
We’re currently investigating an error as of 14:38Z (April 22nd 2020) on Android devices where your subscription won’t show despite it being active. This is caused by an issue with the Google Play Store API.
If you get a message saying “no subscriptions found”, there is no need f…
Known issue and it being looked into.
2 Likes
Marc
April 22, 2020, 5:08pm
#4
Hello!
Thanks for your message. There is an active problem with the Google Play Store that is currently being investigated.
Keep an eye on the topic below for any updates. Thanks for your patience!
RESOLVED
If you have any remaining issues with your subscription after this incident, please contact us via email at support@infiniteflight.com . Make sure to include your current display name & callsign in the e-mail.
We’re currently investigating an error as of 14:38Z (April 22nd 2020) on Android devices where your subscription won’t show despite it being active. This is caused by an issue with the Google Play Store API.
If you get a message saying “no subscriptions found”, there is no need f…
Original Support Issue: Subscription Problem
1 Like