No account found after creating account

It says account not found and I have made one

Someone from support will be with you shortly. Please see the attached for the proper procedures for making a support request.


Hey. Please read through the post above but I can start off saying this, make sure you are using the same account that you used to make the account in the first place… A screenshot of the issue would be great! Thanks! :) @James1

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Hey, thanks for contacting support.

Assuming you have actually purchased a subscription, please make sure that you are attempting to access it on the same account that you made the purchase on.

Also, please select “I already have a subscription” when receiving the error message to see if that solves the problem.

If this fails to deliver, it is likely down to the way that Apple validate their purchases now, in which case please PM @support with your username, callsign, and proof of purchase.

Have a good day!

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