I have purchased the Pro abo version on my iPhone, but I can not log in and get it stated. I always get the message from the title. If I try to purchase the abo again, I even can manage my abo (cancel, change, etc.) but I con not get into the pro game on my iPhone. It alwways says the error message above.
Hello!
If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
- Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
- Restart your device
- Open Infinite Flight
- Tap “Fly Online!”
If you’re unable to access your subscription after completing the steps above please try the following:
- Uninstall Infinite Flight from your device
- Restart your device
- Install Infinite Flight from App Store again
- Tap “Fly online!”.
The app should then display the account that holds your subscription based on the information found on your Apple-ID.
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Second procedure worked.
Thanks!
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