New VA account issues

Hi, I’m creating the New VA account for EVA Air Virtual. But I can’t receive the verification email. I tried several times but couldn’t receive it. So I want to ask for help.

Congrats on your approval!

I’d recommend not using the same e-mail for your personal and VA accounts, if that’s something you’re doing currently.

No, I created a new email but😞

Have you checked your spam folder? Staff can manually activate your account too if you’re having issues.

I checked but don’t have. I may contact staff