Ok so I installed the update, and my Facebook login is not working. It said to check the credentials and try again, so I did, and it still didn’t work. Then it said authentication error. Any ideas?
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Hello,
Try some basic troubleshooting steps like deleting and reinstalling the application. Let us know if it works!
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Adding to what @Jose_Oscana said, have you tried a simple restart of your device?
Also, can we have some basic information on your device (operating system, version of OS, type of device, etc.) :)
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This could also be a trouble at Facebook ends. Make sure you have your password and username correct and make sure you restart your device before trying.
Also as @Kevin has said if you could add some details about your device it will make it easier for FDS to fix the problem if there really is a problem.
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It could possibly be a problem with Facebook. My password and username were correct and my iPad Pro 9.7 inch running IOS 10.3.2 has been restarted.
Yes, my iPad Pro 9.7 inch running IOS 10.3.2 has been restarted.
It did not work. I deleted it and reinstalled it. The problem is still there.
As the update didn’t affect Facebook, the problem is probably in their end.
Have you tried removing Infinite Flight from authorized apps in Facebook? If not, try that.
If I removed Infinite Flight from authorized apps on Facebook, will it
delete my Infinite Flight account?
Nope.
But wait, you wrote earlier that it said your credentials wasn’t right? Where did it say that? On the Facebook sign-in page?
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It didn’t exactly say my credentials were incorrect, but on the Facebook sign-in page, it said to check the credentials.
Okay, then it’s not an Infinite Flight issue if you can’t even sign in to Facebook.
I’d recommend trying to sign in separately from a browser, just to verify that your credentials are correct.
Otherwise, reset your password for Facebook. That should do it.
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I signed in with Facebook with the credentials and I was able to log in to Facebook with those credentials, but not Infinite Flight.
Try again via IF, and post a printscreen here of what’s showing when you get the error
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Does this happen right away when you try to connect to Facebook or do you enter any credentials first?
Clicking “OK” on one of these messages will constantly result in the other message showing up. These messages will never stop popping up.
When I clicked “Sign in with Facebook,” it showed the Facebook sign in page and then one second later, these messages pop up.
Clicking “OK” on one of these messages will constantly result in the other message showing up. These messages will never stop popping up.