New Aircraft download freezes at 0%

Device: OnePlus Nord 2
Operating system: Andriod 11
Location : India
ISP : Airtel Fiber

Hi,
Whenever I try to download a new aircraft I am unable to do so as it keeps on freezing at 0%. I have tried rebooting my device, clearing cache and also made sure I have the latest version of the app available in Google playstore.

Please help resolve the issue.
Thanks

Hello!

Did you try logging out of your account and then logging back in? If that doesn’t work, i’d contact support here: support@infiniteflight.com

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Thanks for the suggestion!
I’ll try logging out and back in and see if it works.

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