Nav Update freeze

Support
#1

Hey everyone

I can’t get the nav update to go through. It’s not letting me in the app.

Tried airplane mode, restart phone, reinstall app, only WiFi, only 4G… disable Bluetooth… no luck. Any suggestions?

I’m on IOS 13.1.3 on iPhone 10S

#2

You could try resetting your router. Once you reset the router go ahead and take this time to force close Infinite Flight and relaunch it. Once you’re back on WiFi try launching IF again.

One other thing to note, when you first launch you may not see the navigation update status but typically it will display a download percentage. Make sure it says 100%.

#3

@Levet Tried all, no luck. Lately hasn’t gotten above 18%

#4

restart the device

#5

@Liam13 Read the OP’s Post before jumping to conclusions

#6

Try a force restart, to do it press and hold both power and home buttons at the same time then wait for the device to turn off but continue holding them down then release once the Apple Logo appears.

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If you have a device without a home button do the following:

  1. Press and release the volume up button.
  2. Press and release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

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Pulled from Apple

A force restart will not wipe the device, it is much more powerful than the conventional restart.

1 Like
#7

That’s what I meant @anon41771314

#8

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