My plane went through the ground but with no black scenery

Support
1

So i was on final and as i touched down my plane went through the ground. But usually it only happens when theres black scenery (it hasnt happened to me where the land is still there).

Anyway i was really confused about. Then i got a speed violation and then was ghosted for acrobatic maneuvers and ive been dropped down to grade 2 from grade 3 because of it.

I already know how to solve the problem with clearing scenery cache but i just want to make other people aware of it. Has this happened to you where your plane has sunk through the ground but hasnt had weird scenery?

2

Do you have screenshots? This is a known issue and you did the right process to solve. Just contact a mod about it

3

Thank you for contacting support!

To resolve your issue, please try the following steps:

  • Relaunch Infinite Flight (make sure you stop it from running in the background first)
  • Before starting a new flight, Go to Settings —> General —> Tap “Clear scenery cache”. It’s in the bottom.
  • Start a flight (try on Solo first)

Note: In some rare cases, the steps above isn’t enough. If that should be the case, you will have to reinstall Infinite Flight.

Feel free to send me a PM with your latest callsign & display name and we’ll look into the grade drop.

4